This guide is for admins and owners who want to package their organization's knowledge into shareable bundles. Content packs let you distribute curated knowledge to other teams, departments, or partner organizations without requiring them to re-process documents from scratch.
Bundle pre-computed knowledge into distributable packs that other organizations can install with one click. By the end of this guide, you will have created a content pack, published it, and shared a link for recipients to install.
Navigate to Content Packs
Access the Content Packs section from the Team dropdown menu or through Org Settings.
Click "Create New Pack"
Start the pack creation process by clicking the Create New Pack button.
Name and Describe the Pack
Write a clear title and description so recipients know exactly what knowledge is included. For example, "Q1 2026 Compliance Updates" or "Engineering Onboarding Bundle".
Select Content
Browse your Library and select documents to include. Use filters to narrow by department, tag, or entity. Related entities and relationships are included automatically when you select documents.
Set Metadata
Add tags, category, version number, and an optional thumbnail to help recipients find and identify the pack. Set a version number (e.g., "1.0") so recipients can track updates.
Preview the Pack
Review everything that will be included before publishing. Check the document count, entity count, and relationship count. Verify that no sensitive or internal-only documents were accidentally included.
Publish the Pack
Choose how to distribute the pack and make it available.
Public: Anyone with the link can preview and install the pack.
Invite-only: Only people you explicitly invite can access the pack.
Specific organizations: Restrict access to named organizations only.
Share the Pack Link
Copy the shareable link and send it to recipients. When they click the link, they can preview the contents and install the pack into their own organization with one click.
Track Adoption
Monitor who has installed your pack, read feedback, and track usage metrics to understand the impact of your shared knowledge.