Creating and Distributing Content Packs

Bundle pre-computed knowledge into distributable packs that other organizations can install with one click.

This guide is for admins and owners who want to package their organization's knowledge into shareable bundles. Content packs let you distribute curated knowledge to other teams, departments, or partner organizations without requiring them to re-process documents from scratch.

Bundle pre-computed knowledge into distributable packs that other organizations can install with one click. By the end of this guide, you will have created a content pack, published it, and shared a link for recipients to install.

1

Navigate to Content Packs

Access the Content Packs section from the Team dropdown menu or through Org Settings.

2

Click "Create New Pack"

Start the pack creation process by clicking the Create New Pack button.

3

Name and Describe the Pack

Write a clear title and description so recipients know exactly what knowledge is included. For example, "Q1 2026 Compliance Updates" or "Engineering Onboarding Bundle".

4

Select Content

Browse your Library and select documents to include. Use filters to narrow by department, tag, or entity. Related entities and relationships are included automatically when you select documents.

5

Set Metadata

Add tags, category, version number, and an optional thumbnail to help recipients find and identify the pack. Set a version number (e.g., "1.0") so recipients can track updates.

6

Preview the Pack

Review everything that will be included before publishing. Check the document count, entity count, and relationship count. Verify that no sensitive or internal-only documents were accidentally included.

7

Publish the Pack

Choose how to distribute the pack and make it available.

Public: Anyone with the link can preview and install the pack.

Invite-only: Only people you explicitly invite can access the pack.

Specific organizations: Restrict access to named organizations only.

8

Share the Pack Link

Copy the shareable link and send it to recipients. When they click the link, they can preview the contents and install the pack into their own organization with one click.

9

Track Adoption

Monitor who has installed your pack, read feedback, and track usage metrics to understand the impact of your shared knowledge.

Content Pack Published: Your content pack is published and available for recipients to install. You can update the pack contents at any time by creating a new version.
Pro Tip: Version your content packs. When you update source documents, create a new version of the pack. Recipients can choose to update to the latest version or keep their current one, giving them control over when changes are applied.

Your content pack is published and being distributed. The next step is to learn how to monitor your AI agents and optimize their performance based on real conversation data.

Was this helpful?