Frequently asked questions.

Think of it as a connected map of everything your company knows. Documents, conversations, decisions, recordings, voice notes, the whole library, all linked so the right answer finds your people instead of your people hunting for it.

We built it because three things are usually broken at the same time. Your company already knows the answer, but your people can't find it or reach it where they actually work. Your AI is guessing instead of knowing. And nobody can see what's missing. Simply Asking fixes all three.

Here's how it works in practice.

You build it. Connect your tools (Drive, Notion, Slack, HubSpot), upload your docs, drop in a recording, a URL, a voice note. Simply Asking maps everything to everything. One connected brain instead of a dozen silos.

You use it. Ask Lumen. Search anything. Chat across your stack. Deploy AI agents into your workflows. Mount a tablet on the warehouse wall. Wherever your team works, the brain works there too. Never the internet. Never a guess.

You watch it grow. It tells you what it doesn't know. Drafts what's missing. Bundles what works. Every question makes it smarter. No question goes unanswered twice.

Short version: simply ask Lumen. Your company's new brain.

Service businesses, hospitality and restaurants, multi-location and franchise operators, and retail teams. The operationally complex businesses that live between a spreadsheet and a six-figure enterprise platform.

If your knowledge is scattered across people, documents, and conversations, and a wrong answer costs you a customer or a missed shift, this is for you.

We're not built for defense procurement or hospital systems with HITRUST mandates. If that's you, look at specialized GraphRAG platforms designed for regulated environments.

Those tools are the AI. Simply Asking is what your business knows, underneath it.

On their own, general AI tools have never seen your files, so they answer from the internet. Simply Asking gives AI safe, secure access to everything your company knows, across every system and tool you use. Every answer shows the document it came from, it tells you when something is missing, and people only see answers from what they're allowed to see.

You can use the leading AI models right inside Simply Asking. If your team already has a favorite, plug Simply Asking into it instead, whether that's ChatGPT, Claude or another assistant. Either way, every answer comes from the same brain, with the same access rules.

Different product, similar name. Anaconda's Lumen AI is an open-source tool for data scientists exploring tabular data in Python notebooks. Built for analysts and engineers.

Our Lumen is the chat interface for your business knowledge. The voice you ask questions to, that pulls answers from your documents, conversations, and integrations, with a citation back to the source. Built for operators, managers, frontline teams, and the people who actually run your business.

Same word, very different jobs. If you're looking for the Anaconda product, search 'Lumen AI HoloViz'. If you want the brain for your business, that's us.

Most teams are up and running the same day.

Connect your existing tools (Drive, Notion, Slack, HubSpot, and more), and the brain starts building immediately.

No migrations, no manual tagging, no consulting engagement.

Solo is $99/month, self-serve, with a 7-day free trial.

Team plans are flat-rate per tier with unlimited users. You pay for the size of your brain, not your headcount.

Talk to our team for team pricing.

No contract. No minimum term. Cancel from your account settings whenever you want.

Solo plans bill monthly or annually (your choice). No cancellation fees, ever.

Every plan includes every integration: Google Drive, Notion, Dropbox, Trello, HubSpot CRM, Slack, and email ingest.

Beyond the named integrations, we have a browser extension that captures from any web page, plus voice and tablet kiosk surfaces.

Need something custom? Webhooks and our API let you push data in from anything that can make an HTTP request. A full developer SDK is on the roadmap.

Yes, your data is private. We never train AI models on customer data.

Everything you upload stays yours, encrypted at rest with AES-256 and in transit with TLS 1.3.

SOC 2 infrastructure. CASA Certified. GDPR-aligned.

Yes. Deploy the full platform or the headless API on your own infrastructure.

Your data never leaves your servers. We also offer hybrid options for compliance use cases.