Integrations let you automatically bring content from other apps into your knowledge base. Instead of manually uploading files, connected apps sync automatically, so your knowledge base stays up to date.
Each team member connects their own integrations. Connecting Google Drive links your personal Drive account. Your teammates each link theirs. This way the people closest to the work pick which folders matter, instead of one admin trying to curate everything.
Managers and above can connect by default. Members cannot, unless the Owner opts them in.
| Role | Connect own integration | See Team Integrations tab | Disable a member's connection | View audit log | Flip the "Allow members" toggle |
|---|---|---|---|---|---|
| Owner | Yes | Yes | Yes | Yes | Yes (Owner only) |
| Admin | Yes | Yes | Yes | Yes | No |
| Manager | Yes | No | No | No | No |
| Member | Only if the Owner has turned on the "Allow members" toggle | No | No | No | No |
Go to Integrations
Click Integrations under the My Knowledge dropdown.
Choose an App
Find the integration you want and click Connect.
Authorize
Follow the authorization flow in the popup window. This grants Simply Asking read access to your content.
Select Content
Choose which folders, boards, or channels to sync. Click Start Sync to begin importing.