Your knowledge base tells you
what's missing.
Gap detection finds the questions your team is asking that your docs can't answer yet. Then drafts the content to close them.
How do I reset a customer's password?
What's our refund policy for annual plans?
How to escalate a billing dispute?
Select a gap to generate a draft
Gaps detected from team conversations
Every other system stops at
“I don't know.”
Simply Asking treats every unanswered question as a trigger. Not for one agent to improve. For the entire company to get smarter.
Where gaps come from
Agent detection
Your AI agent can't answer a question with confidence. Logged automatically. No manual effort.
Team requests
Someone needs content that doesn't exist yet. Filed, assigned, tracked to closure.
Pattern detection
47 questions about onboarding. 3 about a typo. The system separates real gaps from noise.
Fix it once. The whole system learns.
Five ways to resolve a gap
Agent improves immediately. No retraining required.
Most AI systems collapse at scale. More documents, more noise, worse answers.
Simply Asking is the opposite. It gets smarter every time someone uses it.
From question to answer,
automatically.
Automatic gap detection
Surfaces questions from chat interactions that your knowledge base can't answer yet.
AI-drafted content
Generates draft articles to fill each gap. Review, edit, and publish in one click.
Priority scoring
Most-asked unanswered questions surface first. Focus on what matters most.
Close the loop
Draft to review to publish. Gaps become documents. Your coverage grows automatically.
Built for teams who
take knowledge seriously.
Stop guessing what's missing.
Start knowing.
See how gap detection keeps your knowledge base complete and your team confident.