Grounded in your knowledge.Connected to your team.
Customer-facing AI agents that answer from what your company actually knows. When they hit the limit of their confidence, your team takes over with the full conversation.
I need to return a custom engraved ring. Your policy says no, but the engraver misspelled my name.
Interactive demo showing agent conversation and escalation
Built for real-world support.
Grounded in your docs
Answers sourced from your actual documents and policies. Not the internet, not hallucinated.
Configurable guardrails
Set personality, restrictions, and topic boundaries. Your agent stays on-brand and on-policy.
Seamless handoff
When the agent can't answer, it escalates to your team with full conversation context and suggested responses.
Embeddable anywhere
Drop a widget on any website. Your customers get instant, grounded support.
The agent handles 95%.Your team handles the rest.
For the questions the agent can't answer with confidence, it connects to your team seamlessly. The operator sees everything: the full conversation, what the customer asked, what the agent tried. Knowledge Assist surfaces relevant docs. Suggested Responses draft a reply. The operator reviews, sends, resolves. One person. Not twenty.
Operator Inbox
See every conversation in one place. Filter by status, agent, or priority.
Hybrid Mode
Agent and human work the same conversation. Seamless handoff, no context lost.
Knowledge Assist
Relevant KB articles surface automatically when an operator opens a conversation.
Suggested Responses
AI drafts a reply grounded in your documentation. The operator reviews and sends.
Templates
Pre-approved responses for common scenarios. One click to send.
Auto-Assignment
Route conversations to the right operator based on topic, load, or expertise.
Also included.
Trust & transparency
Source citations in every response
Grounding score on each message
Custom branding (logo, company name)
Regulated data detection (PII, PHI, financial auto-scan)
Complete lifecycle
Draft / active / paused / archived status management
Knowledge gap resolution workflow
Export: CSV, JSON, PDF, DOCX, Excel
Streaming responses (real-time SSE)
Deploy anywhere.
One agent, multiple surfaces. Choose where your customers interact.
Web Widget
Embed your agent on any website with a single code snippet. Customizable theme, position, and branding. CORS controls and rate limiting.
API (Headless)
Full programmatic access. Build custom experiences, integrate with existing apps, or power internal tools.
Need walk-up tablets, lobbies, or field locations? See Knowledge Stations.
Ready to deploy grounded agents?
See how Simply Asking agents can handle your customers' questions with accuracy, citations, and graceful escalation.