1. Overview
Simply Asking ("Company," "we," "us," or "our") respects the intellectual property rights of others and expects our users to do the same. In accordance with the Digital Millennium Copyright Act of 1998 ("DMCA"), we will respond expeditiously to claims of copyright infringement committed using our Service that are reported to our Designated Copyright Agent.
This policy applies to all users of Simply Asking's services, including our knowledge base, document management, and AI-assisted features.
2. Designated Copyright Agent
To file a DMCA notice, please contact our Designated Copyright Agent:
Simply Asking DMCA Agent Email: legal@simplyasking.io Address: 600 E Ohio Street Suite C, Indianapolis, IN 46202
Important: Only DMCA notices should be sent to this contact. For other inquiries, please use our general support channels.
3. Filing a DMCA Takedown Notice
If you believe that content hosted on our Service infringes your copyright, please submit a written notification containing the following information:
3.1 Required Elements
Your DMCA takedown notice must include:
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Physical or electronic signature of the copyright owner or a person authorized to act on their behalf.
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Identification of the copyrighted work claimed to have been infringed. If multiple copyrighted works are covered by a single notification, provide a representative list.
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Identification of the infringing material and information reasonably sufficient to permit us to locate the material. Please provide:
- The URL(s) where the infringing content is located
- Document titles or identifiers
- Any other information that helps us locate the specific content
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Your contact information, including:
- Full legal name
- Mailing address
- Telephone number
- Email address
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A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
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A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
3.2 Notice Format
Please use the following format for your notice:
Subject: DMCA Takedown Notice
I, [Your Name], am the copyright owner (or authorized agent for [Copyright Owner Name])
of the following copyrighted work(s):
[Description of copyrighted work(s)]
The following material infringes my copyright and is located at:
[URL(s) or location description]
I have a good faith belief that the use of the described material in the manner
complained of is not authorized by the copyright owner, its agent, or the law.
I swear, under penalty of perjury, that the information in this notification is
accurate and that I am the copyright owner or am authorized to act on behalf of
the owner of an exclusive right that is allegedly infringed.
[Your signature]
[Your name]
[Your address]
[Your phone number]
[Your email]
[Date]
4. Our Response to Valid Notices
Upon receipt of a valid DMCA takedown notice, we will:
4.1 Immediate Actions (Within 24-48 hours)
- Acknowledge receipt of your notice via email
- Review the notice for compliance with DMCA requirements
- Locate and evaluate the allegedly infringing material
4.2 If Notice is Valid
- Remove or disable access to the allegedly infringing material
- Notify the user who posted the content that it has been removed
- Provide the user with a copy of the takedown notice
- Inform the user of their right to file a counter-notification
4.3 If Notice is Incomplete
- Contact you to request additional information
- Hold the notice pending receipt of required information
- Process the notice once complete information is received
5. Counter-Notification Procedure
If you believe your content was removed in error or that you have authorization to use the material, you may file a counter-notification.
5.1 Required Elements for Counter-Notification
Your counter-notification must include:
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Your physical or electronic signature
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Identification of the material that was removed and its location before removal
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A statement under penalty of perjury that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification
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Your name, address, and telephone number
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A statement that you consent to the jurisdiction of the Federal District Court for the judicial district in which your address is located (or, if outside the United States, any judicial district in which the Company may be found)
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A statement that you will accept service of process from the person who provided the original DMCA notification or their agent
5.2 Counter-Notification Format
Subject: DMCA Counter-Notification
I, [Your Name], state under penalty of perjury that:
The following material was removed from Simply Asking in error:
[Description of removed material and its former location]
I have a good faith belief that this material was removed or disabled as a result
of mistake or misidentification of the material.
I consent to the jurisdiction of the Federal District Court for [Your Judicial District]
(or any judicial district in which Simply Asking may be found if I am outside the US).
I will accept service of process from the person who provided the original DMCA
notification or their agent.
[Your signature]
[Your name]
[Your address]
[Your phone number]
[Your email]
[Date]
5.3 Our Response to Counter-Notifications
Upon receipt of a valid counter-notification:
- We will forward a copy to the original complainant
- We will inform them that we may restore the removed content in 10-14 business days
- Unless we receive notice that the original complainant has filed a court action seeking to restrain you from engaging in infringing activity, we will restore the material within 10-14 business days
6. Repeat Infringer Policy
In accordance with the DMCA, we maintain a policy of terminating, in appropriate circumstances, users who are deemed to be repeat infringers.
6.1 Definition of Repeat Infringer
A "repeat infringer" is a user who:
- Has been the subject of two or more valid DMCA takedown notices
- Has had content removed three or more times for copyright infringement
- Has filed false or frivolous counter-notifications
6.2 Consequences
Repeat infringers may face:
- First offense: Warning and content removal
- Second offense: Temporary account suspension (7-30 days)
- Third offense: Permanent account termination
We reserve the right to terminate accounts at any time for egregious or willful infringement.
7. Misrepresentation Warning
Important: Under Section 512(f) of the DMCA, any person who knowingly materially misrepresents that material or activity is infringing, or that material or activity was removed or disabled by mistake or misidentification, may be subject to liability for damages, including:
- Costs and attorneys' fees incurred by the alleged infringer
- Costs and attorneys' fees incurred by the service provider
- Any other damages suffered as a result of the misrepresentation
Please ensure your DMCA notice or counter-notification is accurate before submission.
8. Good Faith Considerations
Before filing a DMCA notice, please consider:
8.1 Fair Use
The Copyright Act permits certain uses of copyrighted material without the copyright holder's permission, including:
- Criticism and commentary
- News reporting
- Teaching and scholarship
- Research
- Parody and satire
If the use may qualify as fair use, a DMCA takedown may not be appropriate.
8.2 Authorization
Please confirm that:
- You actually own the copyright to the work
- You have not authorized the use
- You have not licensed the work under terms that permit the use
9. Modifications to This Policy
We reserve the right to modify this DMCA Policy at any time. Changes will be effective immediately upon posting to our website. Your continued use of our Service after any changes indicates your acceptance of the modified policy.
10. Contact Information
For questions about this DMCA Policy (not for filing notices):
General Inquiries: support@simplyasking.io Legal Department: legal@simplyasking.io
For DMCA notices only: DMCA Agent: legal@simplyasking.io
11. Related Policies
This DMCA Policy is designed to comply with the requirements of 17 U.S.C. § 512 and to protect the rights of copyright holders while providing a fair process for our users.