Introduction
This Cookie Policy explains how Simply Asking ("Company," "we," "us," or "our") uses cookies and similar technologies when you visit our website or use our services. This policy should be read alongside our Privacy Policy, which explains how we collect, use, and protect your personal information.
What Are Cookies?
Cookies are small text files that are placed on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.
Types of Storage Technologies We Use
| Technology | Description |
|---|---|
| Cookies | Small text files stored in your browser |
| Local Storage | Data stored locally in your browser with no expiration |
| Session Storage | Data stored temporarily for the duration of your session |
Cookie Categories
We categorize our cookies as follows:
1. Strictly Necessary Cookies
These cookies are essential for the website to function properly. They cannot be disabled.
| Cookie Name | Purpose | Duration | Provider |
|---|---|---|---|
sb-access-token | Authentication token | Session | Supabase |
sb-refresh-token | Authentication refresh | 7 days | Supabase |
2. Functional Cookies
These cookies enable enhanced functionality and personalization. You can disable these, but some features may not work properly.
| Cookie Name | Purpose | Duration | Provider |
|---|---|---|---|
theme | Your dark/light mode preference | 1 year | Simply Asking |
sa:last-auth-email | Remembers your email for convenience | Persistent | Simply Asking |
tts_preferences | Text-to-speech settings | 1 year | Simply Asking |
3. Analytics Cookies
We do not currently use analytics cookies. Application monitoring is handled server-side via Sentry and Vercel Analytics without browser-side cookies.
4. Marketing Cookies
We do not currently use marketing or advertising cookies.
If this changes in the future, we will update this policy and request your consent before setting any marketing cookies.
Your Cookie Choices
Cookie Consent Banner
When you first visit our website, you will see a cookie consent banner that allows you to:
- Accept All: Enable all cookies
- Necessary Only: Accept only strictly necessary cookies
- Manage Preferences: Choose which categories to enable
Changing Your Preferences
You can change your cookie preferences at any time by:
- Cookie Settings: Click the cookie icon in the footer of any page
- Browser Settings: Use your browser's cookie management features
- Contact Us: Email legal@simplyasking.io
Browser-Level Controls
Most browsers allow you to control cookies through their settings:
| Browser | Cookie Settings Location |
|---|---|
| Chrome | Settings → Privacy and Security → Cookies |
| Firefox | Settings → Privacy & Security → Cookies |
| Safari | Preferences → Privacy → Cookies |
| Edge | Settings → Privacy, Search, and Services → Cookies |
Note: Blocking all cookies may prevent you from using some features of our service, including logging in.
Do Not Track
Some browsers include a "Do Not Track" (DNT) feature that sends a signal to websites requesting that your browsing activity not be tracked.
Our Response to DNT:
- We respect DNT signals where technically feasible
- When DNT is detected, we minimize non-essential tracking
- Strictly necessary cookies will still function
Local Storage and Session Storage
In addition to cookies, we use browser storage for:
Local Storage
| Key | Purpose | Data Stored |
|---|---|---|
sa:pending-signup | Temporary signup data | Email (encrypted), plan selection |
sa:last-auth-email | Convenience | Last used email address |
sb-*-auth-token | Authentication | Encrypted auth tokens |
theme-preference | UI customization | "light" or "dark" |
chat_provider | AI provider preference | Provider name (e.g., "openai") |
Session Storage
| Key | Purpose | Data Stored |
|---|---|---|
openMfaSetup | UI state | MFA setup flag |
redirect_after_auth | Navigation | Return URL after login |
Note: You can clear local and session storage through your browser's developer tools.
Third-Party Cookies
Some cookies on our site are set by third-party services:
Supabase (Authentication)
- Purpose: Secure authentication and session management
- Data: Authentication tokens (encrypted)
- Privacy: Supabase Privacy Policy
Stripe (Payment Processing)
- Purpose: Secure payment processing
- Data: Payment session data
- Privacy: Stripe Privacy Policy
Cookie Duration
Cookies have different lifespans:
| Type | Duration | Examples |
|---|---|---|
| Session Cookies | Deleted when you close your browser | Auth tokens, CSRF tokens |
| Persistent Cookies | Remain until expiration or deletion | Preferences, consent |
| First-Party Cookies | Set by Simply Asking | Most of our cookies |
| Third-Party Cookies | Set by external services | Analytics, payments |
International Users
EU/UK Users (GDPR)
Under GDPR and UK GDPR, we:
- Request consent before setting non-essential cookies
- Provide clear information about cookie usage
- Allow you to withdraw consent at any time
- Do not use cookie walls (blocking content for non-consent)
California Users (CCPA)
Under CCPA, we:
- Disclose all tracking technologies
- Honor "Do Not Sell My Personal Information" requests
- Do not sell personal information collected via cookies
Updates to This Policy
We may update this Cookie Policy to reflect changes in:
- Our practices or services
- Legal requirements
- Technology changes
Notification of Changes:
- Material changes will be announced via email or website banner
- The "Last Updated" date will be revised
- Continued use after changes constitutes acceptance
Contact Us
If you have questions about our use of cookies:
Email: legal@simplyasking.io
Mailing Address: Simply Asking 600 E Ohio Street Suite C, Indianapolis, IN 46202
Related Policies
This Cookie Policy is designed to align with GDPR principles, CCPA requirements, and other privacy regulations. We are committed to transparency about our data practices.