Simply AskingLegal

Accessibility Statement

Last updated: March 9, 2026 | Version 1.1

Our Commitment to Accessibility

Simply Asking is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all users.

Conformance Status

Target Standard

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.

Current Status

Substantially Conformant: Simply Asking is substantially conformant with WCAG 2.1 Level AA. The platform conforms to the standard with minor exceptions noted below.

We run automated WCAG audits across all routes as part of our continuous integration pipeline and regularly address any issues found.

Accessibility Features

Current Accessibility Features

Our platform includes the following accessibility features:

Navigation

  • Keyboard Navigation: All interactive elements are accessible via keyboard
  • Skip Links: Skip-to-content links on all pages for keyboard users to bypass repetitive navigation
  • Logical Tab Order: Consistent and predictable focus order throughout the application
  • Focus Indicators: Visible focus indicators on all interactive elements

Visual Design

  • Color Contrast: Text and interactive elements meet minimum contrast ratios (4.5:1 for normal text, 3:1 for large text)
  • Resizable Text: Text can be resized up to 200% without loss of content or functionality
  • No Color-Only Information: Information is not conveyed by color alone
  • Consistent Layout: Predictable and consistent page layouts

Content

  • Alternative Text: Images include descriptive alternative text
  • Semantic HTML: Proper use of headings, landmarks, and semantic elements
  • Form Labels: Form inputs are associated with labels or ARIA attributes
  • Error Identification: Clear error messages that identify the problem and suggest corrections

Assistive Technology Support

  • Screen Reader Support: Designed following ARIA best practices for screen reader compatibility
  • ARIA Labels: Semantic HTML with appropriate ARIA attributes throughout
  • Live Regions: Key dynamic content changes are announced via ARIA live regions

Known Limitations

While we strive for full accessibility, some areas of our platform have known limitations:

Currently Being Addressed

FeatureIssueTarget Resolution
Knowledge Graph VisualizationInteractive graph may be difficult to navigate with screen readersQ2 2026
PDF Document PreviewSome complex PDFs may not be fully accessibleQ2 2026
Rich Text EditorSome advanced formatting features require mouse interactionQ3 2026

Third-Party Content

Some content on our platform is provided by third parties and may not meet accessibility standards:

  • User-uploaded documents may not be accessible
  • External embedded content from integrations

We encourage users to provide accessible documents and are working with our integration partners to improve accessibility.

Browser Compatibility

Our platform is designed to work with the following browsers:

  • Google Chrome (latest 2 versions)
  • Mozilla Firefox (latest 2 versions)
  • Microsoft Edge (latest 2 versions)
  • Apple Safari (latest 2 versions)

For the best accessibility experience, we recommend using the latest version of your preferred browser with the most current version of your assistive technology.

Assessment Methods

Our accessibility is assessed through:

  1. Automated Testing: WCAG audits via axe-core as part of our development process
  2. Pre-Commit Checks: Accessibility linting on staged files before every commit
  3. Manual Review: Developer review against WCAG criteria during code review

How to Request Accessible Formats

If you need content in an alternative format, we're happy to help:

Available alternative formats:

  • Large print documents
  • Plain text versions
  • Audio descriptions
  • Simplified language versions

To request an alternative format:

  1. Email support@simplyasking.io
  2. Specify the content you need
  3. Indicate your preferred format
  4. We'll respond within 5 business days

Feedback and Contact

We welcome your feedback on the accessibility of Simply Asking. Please let us know if you encounter accessibility barriers:

Contact Methods

Email: support@simplyasking.io

Response Time: We aim to respond to accessibility feedback within 5 business days.

What to Include

When reporting an accessibility issue, please include:

  • Description of the issue
  • The page or feature where you encountered it
  • The assistive technology or browser you're using
  • Steps to reproduce the issue (if applicable)
  • Your preferred method of contact

Formal Complaints

If you are not satisfied with our response to your accessibility feedback, you may:

  1. Escalate internally: Contact our team at support@simplyasking.io with "ESCALATION" in the subject line

  2. External resources:

Technical Specifications

Simply Asking relies on the following technologies for accessibility:

  • HTML5
  • WAI-ARIA
  • CSS
  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

This statement addresses our efforts to comply with:

  • Americans with Disabilities Act (ADA) - Title III
  • Web Content Accessibility Guidelines (WCAG) 2.1 Level AA

Statement Updates

This statement was last updated on March 9, 2026. We review and update this statement when significant changes are made to our platform's accessibility.

We are committed to making our platform accessible to all users. Thank you for helping us improve.