Our Commitment
Simply Asking is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all users.
Conformance Status
Target Standard: WCAG 2.1 Level AA
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. Our current status is Substantially Conformant, meaning the platform conforms to the standard with minor exceptions noted below.
We run automated WCAG audits using axe-core and address any issues found as part of our development process.
Accessibility Features
Navigation
- Keyboard navigation for all interactive elements
- Skip-to-content links for bypassing repetitive navigation
- Logical and predictable focus order
- Visible focus indicators on all interactive elements
Visual Design
- Text meets minimum contrast ratios (4.5:1 normal, 3:1 large)
- Text resizable up to 200% without loss of functionality
- Information not conveyed by color alone
- Consistent and predictable page layouts
Assistive Technology Support
- Designed following ARIA best practices for screen reader compatibility
- Semantic HTML with appropriate ARIA attributes throughout
- Key dynamic content changes announced via ARIA live regions
- Form inputs associated with labels or ARIA attributes
Known Limitations
While we strive for full accessibility, some areas have known limitations that we're actively addressing:
Knowledge Graph Visualization
Interactive graph may be difficult to navigate with screen readers
Target resolution: Q2 2026
PDF Document Preview
Some complex PDFs may not be fully accessible
Target resolution: Q2 2026
Rich Text Editor
Some advanced formatting features require mouse interaction
Target resolution: Q3 2026
Request Accessible Formats
If you need content in an alternative format, we're happy to help. Available formats include:
- Large print documents
- Plain text versions
- Audio descriptions
- Simplified language versions
Contact us at support@simplyasking.io and we'll respond within 5 business days.
Feedback and Contact
We welcome your feedback on the accessibility of Simply Asking. When reporting an accessibility issue, please include:
- Description of the issue
- The page or feature where you encountered it
- The assistive technology or browser you're using
- Steps to reproduce the issue (if applicable)
Legal Compliance
This statement addresses our efforts to comply with:
- Americans with Disabilities Act (ADA) - Title III
- Web Content Accessibility Guidelines (WCAG) 2.1 Level AA