Admin: Resource Requests

Review and manage resource requests from team members when they identify gaps in your knowledge base.

Get started managing resource requests in 3 steps:

1

Open Requests

Open Requests from the Team dropdown

2

Review requests

Review pending requests and click View to see details

3

Take action

Approve, reject, or create a new resource to fulfill the request

Resource Requests lets your team flag gaps in the knowledge base. When team members search or ask questions that aren't well-answered, they can submit a request asking for that content to be added.

Review RequestsSee what content your team needs and prioritize additions
Track ProgressMonitor request statuses from pending to completed
Pro Tip: Business accounts only: Resource Requests require a business account. Personal accounts are redirected to the Organization Hub.
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